Practice Logistics
Appointments
- Initial Evaluation: 60-90 minutes
- Follow-up Visits: 30-45 minutes, depending on session goals
Getting Started:
- Request a visit via contact form or email me.
- Complete the new patient questionnaire via Simple Practice.
- Once scheduled, please gather previous treatment records and lab results
Cancellations
- Please notify me through the portal at least two business days before your appointment.
- Late cancellations and missed appointments incur the full session fee (except in emergencies)
- Insurance does not typically cover missed appointment fees.
Service Fees
- Fees vary based on service provided and will be discussed before your initial visit.
- Additional services are prorated based on session rates:
- Extended phone consultations with family or other providers.
- Form completion.
- Letter and report writing.
Insurance & Billing
In-Network Plans (commercial only):
- MGB Health Plan
- United
- Blue Cross Blue Shield of MA/NE
Out-of-Network Options:
- Superbills can be provided for submission to your insurance so you may be partially reimbursed depending on your benefits.
Questions to Ask Your Insurance:
- Do I have "out-of-network" outpatient mental health benefits?
- What is my deductible, and has it been met?
- How many sessions per year does my health insurance cover?
Payment
- Payment is expected at time of service.
- Processed through patient portal.
- Full charges apply for late cancellations/no-shows.
Communication
- Contact methods - all are HIPAA compliant:
- Patient Portal/email (preferred)
- Phone
- Response time: 24-48 business hours (except when away)
Emergencies
In case of any acute safety or emergency concern,
- Call 911
- Contact Suicide & Crisis Lifeline: 988
- Visit a Community Behavioral Health Center: Find locations
- Go to the nearest emergency room.
Medication Refills
- Request through the patient portal.
- Allow at least 2 business days for processing.