Logistics

APPOINTMENTS 

Initial evaluation appointments are between 60 to 90 minutes. Please fill out the new patient questionnaire, and I will respond within 2 business days. Once your appointment is scheduled, please try to obtain any necessary records regarding your previous treatment so I may get a better understanding of your history. Follow-up visits can range from 30-45 min depending on the goal of our sessions. You will be provided with some type of assignments to do in between sessions as most of the work that you will do to regain charge of your mental health will happen during that time.

CANCELLATIONS 

As a courtesy to those who are on the waiting list, please notify me through the portal at least two business days before your appointment. With exceptions for emergency situations, you will be required to pay the full payment for the late cancellation or missed appointment. Please note that insurances will not typically reimburse the fees for missed visits.  

SERVICE FEES 

Service fees vary based on the service provided, and will be discussed before your initial visit.  Extended telephone communication (e.g., with families, and/or other care providers), and other forms of clinically-indicated work (e.g., form completion, letter and report writing) are also prorated based on the session rate. 

BILLING 

Insurances accepted: MGB Health Plan, United, BCBS of MA, HPHC

Please note  HPHC coverage applies only to visits scheduled through 12/30/24 

For other insurance plans, you may be able to get reimbursement through out-of-network benefits. I can provide you with a superbill that you can submit for reimbursement. Please contact your insurance prior to scheduling a visit if you are interested in this option.  

You can check your coverage and reimbursement benefits by asking the following questions:

• Do I have "out-of-network" outpatient mental health benefits?
• What is my deductible, and has it been met?
• How many sessions per year does my health insurance cover?

PAYMENT 

Payment is expected at the time of service and will be processed through the patient portal. Patients are responsible for full charges for cancellations within 24 hours or no-shows barring extenuating circumstances.

COMMUNICATION 

Patients are able to contact me via the portal/email (preferred) or phone. All messages left are confidential, and will be returned with 24-48 business hours except when I am away. 

EMERGENCIES

In case of any acute safety or emergency concern, patients should call 911, the suicide and crisis lifeline (988), a local crisis intervention service (Community Behavioral Health Centers -https://www.mass.gov/community-behavioral-health-centers/locations) or go to the nearest emergency room. 

MEDICATION REFILLS

Please use the patient portal, and allow for at least 2 business days.